Obsolescence In Practice Management Software

There are at least thirty computerized practice management system available today. They all could do a great deal more to help us manage our practices.

The one system that has impressed solo practitioners, corporate multi-practice entities and practice management consultants alike as being the absolute best for both the solo practice or the 200 hospital chain is SolidSource Practice Veterinary™ Why?

This is a very fast, DSL or Cable based system, with zero up front investment, that is backed up on-line with every keystroke in multiple locations so that even if the hospital burned to the ground, no data would ever be lost. This SOAP based system provides for E-Z invoices. Enter a patient and a diagnosis and up pops a screen of recommended tests to confirm or deny that diagnosis and user programmable treatment modalities. This example from First Choice Medical Profiles by Hoskins and Whitford

For Prostatitic Abscess or Bacterial Prostatitis
  • CBC
  • Urinalysis
  • Cytology/Bacteriology
  • Ultrasonography to distinguish abscess from bacterial prostatitis


  • Injections
  • Dexamethasone 0.1-0.2 mg/kg IV or IM sid-bid
  • Flunixine(Banamine) 1.1mg/kg one time only.
  • Enrofloxacin 2.5 mg/kg bid.


  • Dispensed Medications
  • TMZ 15mg/lb bid for 21 days
  • Clindamycin 5 mg/lb bid
  • Chloramphenicol 20 mg/lb tid
  • Erythromycin 5-10 mg/lb bid-tid
  • Note that these come up checked as a reminder of recommended appropriateness. Simply uncheck the modalities that you do not want for this patient.

    The computer will now write up to three documents;
  • The estimate.
  • The work order for the tech staff to complete.
  • The invoice for the client.
  • The beauty of this system is that once programmed, no associate ever needs to puzzle over which tests are appropriate; what injections are needed, and what medications to send home.

    Wellness and appointment reminders are sent at the appropriate intervals over the internet for those clients with e-mail and printed for snail mail for the diminishing rest of your clients.

    Invoicing, accounting, time clock, payroll checks, tax forms and management reports are seamlessly integrated.

    SolidSource's Practice Veterinary™ is the first system, we've seen, put it all together. Multidoctor appointments / Surgery schedule / boarding facility management / time-clock / e-mail reminders / net conferencing between satellites practices / automated referral thank you notes / Appointment reminders / medical records / inventory control/prescription management/ and 24x7 access from a central hospital or satellite, at home, office or on vacation.

    Every client invoice automatically updates your revenues and expenses on your monthly P&L. If you own 7 or 700 hospitals, your combined P&L can be viewed in real time from any internet access point. Security is exactly the same as your bank uses. Did I mention that 800 number assistance is available 24x7.

    Payroll, once set up should take no more than five minutes to calculate and print staff checks, at the same time printing your 941 and payroll tax forms.

    Why are consultants excited by this system?

  • Improved staff, drugs and facilities utllization.
  • Appointment scheduled by clinical problem.
  • Reminders tracked and processed by e-mail.
  • Instant profit and loss analysis.
  • Eliminated multiple data entry.
  • Reliable paperless records.
  • Real time management reports.
  • Want to know the average fee paid for the treatment of pancreatitis using drug X in Shelties over the age of seven by one particular associate. No problem. Try this with any other system.

    Set up a "Practice Pulse. This is a set of user programmed management variables displayed in graph form. Just press one button and out prints any or all of the following and a couple of dozen other parameters of interest…..

  • Comparison of transaction per doctor
  • Comparison of revenues product by doctor
  • Comparison of average transaction fee by Dr.
  • Comparison of dentistry performed by Doctor
  • Average overhead expense per transaction
  • Average profit per transaction
  • Change in Avg. Client Transaction by each Dr.
  • Revenue produced per staff hour employed
  • Drug/Supplies expense as % of revenues
  • Paraprofessional expense as % of revenues
  • # of radiographs per doctor per 100 transactions
  • # of anything per doctor per 100 transactions
  • Add to this list that this system employs procedures to make certain that everything is checked properly with every transaction including the best medical protocols to reduce associate variation and costly errors. And… no equipment to buy. Works with your present equipment. A free on-line trial is available from solidsSource 714-979-0494.


    Gerald M. Snyder - Editor
    Caryn P. Snyder - Co Editor
    Veterinary Productivity is published ten
    times annually by
    Veterinary Productivity Inc.
    2895 Bear Paw Trail
    Palm City FL 34990
    (800)292-7995, (772)220-7455
    Fax:(772)220-4355
    E-mail:vetprod@bellsouth.net
    Federal ID# 65-1005864