Getting started involves 1) System Setup for your
clinic and if needed 2) Data Conversion from your previous
practice management system. Following is the step-by-step process to
go live with PracticeVeterinary System.
System Setup:
Detailed System setup is very important in order to accomplish easy transition and get most out of the PracticeVeterinary software.
- Consultation:
SolidSource team provides technical consultation as a part of the process
to provide you guidance with selecting right hardware, network services
and understanding of custom set up for your clinic’s needs. This
is the most important step of the overall process to achieve the
highest return on your daily activities.
- Receive Setup Data:
Our software allows you to run your business with lots of flexibility.
In order to take full advantage of the features most important to
your clinic requires right set up before you start using the software.
Your responsibility in this important step is to provide all your
needs to us on the form provided to you at the sign up. Our team
will be available for any guidance you require to do this.
- Network Setup:
This usually step is done by you and your Internet service provider.
However, SolidSource team is available via telephone to provide you
with any assistance you may require for the network set up.
- Insured Connectivity Optimizer (ICO) Setup:
SolidSource adds an extra level of reliability and performance by providing
the ICO box to your clinic. The ICO allows uninterrupted access to
PracticeVeterinary, even when your Internet connection isn't working.
In addition, it also guarantees high-speed performance at all times,
even during peak Internet usage when your connection may slow down.
With ICO, PracticeVeterinary offers an unparalleled level of reliability
and performance. SolidSource will ship you the ICO box and will help
you on the phone for the set up which takes few minutes to set it
up.
- Custom Setup:
SolidSource uses the set up data and any conversion data received from
you and gets our software ready for your clinic in order to go live.
- Training:
As a part of initial setup, SolidSource provides four hours of online
training on PracticeVeterinary. Also, our innovative computer based
training module is always available online for self paced learning.
In addition, our friendly customer service support staff is just
a phone call away for additional training or support, whenever you
need.
- Go Live:
After completion of the training you are now ready to go live with
exciting software to run your practice
Data Conversion:
Your current practice managent system data can be converted
to use with PracticeVeterinary.
- Receive Backup Data:
You send your data on any electronic media (backup tapes, zip disks, CD,
DVD etc.) for conversion. Alternatively you can use our FTP servers
for uploading their data via Internet.
- Data Conversion:
SolidSource has highly skilled software professionals and database
experts who strive to convert all data from your current Practice
Management Software into PracticeVeterinary. In most instances,
nearly all of the data from your practice management software can
be converted for use with PracticeVeterinary. The following data
is typically converted depending on the practice management system
you might have: client information, patient information, patient
medical/treatment history, treatment list, inventory list and chart
of accounts and their balances. In some instances, we may not be
able to convert certain specific data items. If needed second conversion
will be done on the back up data collected after the first conversion.
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